Best Practices & Case Studies

Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback

Publication date: 
November, 2014
Source(s): 
Center for Effective Philanthropy

The Center for Effective Philanthropy report, Hearing from Those We Seek to Help: Nonprofit Practices and Perspectives in Beneficiary Feedback, reveals that most nonprofits are using beneficiary feedback to improve their programs, but leaders of those organizations believe most of their foundation funders lack a deep understanding of their intended beneficiaries' needs. This report describes how, in the eyes of nonprofits leaders, the foundations that best understand their beneficiaries' needs are deeply connected to - and actively engaged with - with their work and are open, humble, and collaborative in their approach.