Director of Information Technology

Position Title: 
Director of Information Technology
Organization Name: 
Lumina Foundation

Lumina Foundation Position Summary


Job Title:  Director, Information Technology

Department:  Strategic Operations

Reports to:   Assistant Vice President, Operations and Grants Administration

FLSA Status: Exempt

Location: Indianapolis, Indiana


Lumina Foundation is committed to the creation of an equitable, universal postsecondary learning system that is easy to navigate, delivers fair results, and meets the nation’s need for talent through a broad range of credentials; the goal is to prepare people for informed citizenship and for success in a global economy.


The Foundation believes that the postsecondary system must be redesigned to give all Americans—regardless of race, income, and other socioeconomic factors—the opportunities that postsecondary attainment provides. While some progress has been made since 2008, attainment rates for African-American, Hispanic, and American Indian students continue to lag behind those of whites and Asian-Americans. Lumina’s Equity Imperative reflects its commitment to equity across all learning and work contexts (with recognition that historic, persistent factors have created inequity) and excellence (credentials defined by learning and competencies rather than time; assurance of high-quality learning that aligns with 21st century workforce and industry needs; and an affordable system with incentives that encourage students and institutions to increase educational attainment and close achievement gaps).


Lumina Foundation employs a number of evidenced-based approaches in its investment and thought leadership work, including its role as convener and sponsor of networks and partnerships. The Foundation is focusing on five priorities for action—big ideas about how to ensure six of every 10 working-age Americans have meaningful and marketable credentials beyond a high school diploma by 2025:


  • Scaling Affordable Pathways: A system for learning beyond high school that assures equitable access to affordable pathways to quality credentials.
  • Transparent Credentials: A new, national system of transparent, quality credentials exists in which learning is recognized however it occurs, offering every American a chance for a better life.
  • Competency-Based Learning: A national expansion of competency-based learning takes place that recognizes measuring academic progress based on demonstrations of what students know and can do offers another option for educating Americans.
  • First Credential for Adults: Pathways to initial credentials – including workforce certificates and industry certifications – exist for adults who have not yet pursued education beyond high school.
  • Quality Assurance: An integrated quality assurance system is in place for credentialed learning beyond high school that is rooted in measuring student outcomes and enabling responsible innovation.


Lumina Foundation has a passionate and committed staff and is among the nation’s top 100 private foundations, with an endowment in excess of $1 billion.

The Role

The Director of Information Technology oversees the Foundation’s computer and AV infrastructure and equipment. The IT Director is responsible for the effective and efficient delivery of all third-party and internally managed IT applications used to support business process and services across the Foundation, including technologies hosted on premise or in the cloud. 

Specific responsibilities

  • Oversee the functionality, stability and security of the Foundation’s network, equipment and applications.
  • Implement the Foundation’s IT strategic plan, projects and initiatives in coordination with the Foundation’s strategic priorities.
  • Manage the user and access rights and permissions on designated systems and applications.
  • Configure and manage sound security protocols on the Foundation’s networks, equipment and systems; and conduct threat and vulnerability assessments against its systems.
  • Evaluate and assess external and internal technology capabilities required to achieve desired organizational priorities and industry best practices.
  • Work with the AVP-Operations and Grants Administration to develop the Foundation’s annual operating and capital budgets and manage IT expenditures.
  • Work with the AVP-Operations and Grants Administration to develop and update policies and procedures that govern the Foundation’s IT activities and practices.
  • Maintain a network of trusted advisors, consultants and vendors to help assess the effectiveness of the Foundation’s IT service model and network, and who can provide advice whether they are the most effective means to meet our changing business priorities.
  • Establish an in-person and virtual platform that provides timely and actionable responses to user requests for assistance with equipment or applications.
  • Maintain currency on new technologies and platforms — including artificial intelligence (AI) and edge computing — and provide direction on what emerging technologies should be assimilated, integrated and introduced at the Foundation.
  • Provide strategic direction and oversight for the design, development, operation and support of IT systems that fulfill the needs of the business, including the full life cycle of technical architecture, equipment and IT service support.
  • Manage the IT Systems Administrator/Data Analyst
  • Implement new technologies, techniques and practices, such as Agile and service integration and management (SIAM), to ensure alignment with the organization’s change in priorities or strategies.
  • Work with and oversee IT consultants and vendors engaged by the Foundation to manage applications or projects.


  • Bachelor’s degree or demonstrated competency in computer science or other related content area required
  • At least 8 years of information technology systems preferred
  • 5 years of supervisory experience preferred


Skills and Competencies

  • Superior knowledge of information infrastructure technologies and the ability to use technology effectively.
  • Superior knowledge of Microsoft platforms for network, server, client, collaboration and business applications. 
  • Strategic planning skills:
    • Excellent ability to provide clear direction by fostering common vision, setting priorities, and clarifying roles and responsibilities. 
    • Exceptional ability to develop and execute strategic plans, effectively manage project budgets, and lead change management efforts. 
  • Relationship and communication skills
    • Solicits advice, support, championship, sponsorship and commitment to develop a smooth transition and the development of mutually acceptable solutions.
    • Ability to work collegially and diplomatically across organizations and audience groups and a facility for resolving conflict among multiple parties.
    • Excellent ability to coach and develop others, including people that are not direct subordinates.   
  • Personal attributes:
    • Risk taking; handles change and uncertainties with ease and can move forward quickly.
    • Innovative; devises unusual or radically different approaches to value-added solutions.
    • Thrives in an outcomes-oriented, dynamic environment in which thinking beyond the curve is encouraged.
    • Exercises sound judgment in handling sensitive or confidential information.

Work Environment and Physical Demands

  • Work is performed in an office environment, mostly sedentary.
  • Visual and auditory acuity for extensive use of various forms of technology.
  • Travels 10%-20%, including overnight stays.


This Position Summary is only a summary of the typical job functions, not an exhaustive list of all possible responsibilities, and may be subject to change at any time due to reasonable accommodation or other reasons.



Applicants should send to the e-mail address below;

  • a letter of interest that includes desired compensation, and
  •  a resume as an attachment outlining experience relevant to the position.



Amber Shelton

Human Resources Manager

Equal Opportunity Employer